Hey, I’m Emily May

Hey,I’m Emily May.

I'm a learning architect transforming expertise into consistent performance through AI-enabled design and modern adult learning.

Explore my work

Trusted by

  • Highspot (now part of Seismic)
  • Texas A&M
  • Vail Resorts
  • REEDS Jewelers
  • University of Denver
  • University of California, Irvine

24%

higher average deal size among trained GTM sellers

130%

increase in annual course production capacity

4.9/5

satisfaction from a sold-out conference workshop

Where momentum stalls

You're investing in learning, but behavior isn't changing.

You're scaling learning, yet every request starts from scratch.

You're shipping learning technology, but faster creation doesn't equal learning.

Learning that earns its keep

Completion isn't the finish line. My approach builds from what people know to what they can actually do.

Experience

People get learning worth their time.

Behavior

They know what good looks like in the work.

Impact

And you can see what changed because of it.

Expertise

My work sits at the intersection of three areas.

Learning Experience Design

Human-centered learning that's tied to business outcomes.

See it in practice →

Learning Operations

Shared standards and governance that scale expertise.

See it in practice →

Learning Product Advisory

Learning science built into AI-era product decisions.

See it in practice →

The impact, in their words

“Following the acquisition of 17 Peaks Resorts, Vail Resorts needed to onboard 200+ employees to the point-of-sale system remotely. Emily analyzed our needs and transformed document-based materials into effective, self-paced digital learning that bridged key knowledge and technology gaps. Emily's calm demeanor and focus on staying on task helped us deliver on-time and on-budget.”
— Senior Manager, Vail Resorts
“Emily has been an absolute boon to our customer learning programs, not only in terms of her direct content contributions, but also by helping uplevel some of our processes and instructional design approach. She's a wealth of knowledge when it comes to adult learning and pedagogy.”
— Director, Customer Learning, Highspot (now part of Seismic)
“Emily is a systems thinker who brings a big-picture perspective to instructional design, processes, and organization. She led the team to develop a clear workflow for maintaining our 100+ ID and SME guides and resources.”
— Assistant Director, UCI, Division of Continuing Education